Losing a Loved One? Here’s What to Do Next.
Dealing with the death of a loved one is never easy. In addition to the emotional weight, there’s often uncertainty about what needs to happen next. At Kate Redman & Associates, we’re here to guide you through the essential steps — clearly, respectfully, and at your own pace.
Below is a step-by-step guide tailored for families in Brisbane and the Sunshine Coast.
1. Register the Death
Contact the hospital or GP to get the Medical Certificate of Cause of Death.
Make an appointment with the Registrar of Births, Deaths and Marriages in Queensland.
Complete the Notification of Death (Form BD8) to notify government departments.
2. Arrange the Funeral
- Reach out to a funeral director.
- Check the Will for funeral preferences.
- Discuss spiritual or cultural traditions with family or relevant advisers.
3. Notify Key People and Services
- Family, friends and employer
- Health professionals (GP, specialists, hospital)
- Any carers or aged care providers
4. Inform Financial Institutions
- Banks, credit cards, superannuation funds
- Insurance companies (life, health, car, home)
- Mortgage lenders and investment advisors
Tip: Freeze single-name accounts to prevent unauthorised access.
5. Update Property & Utilities
- Contact landlord (if renting), or notify the mortgage provider
- Inform electricity, gas, phone, and internet providers
- Ensure buildings and contents insurance is still valid, especially if the property is unoccupied
6. Notify Government Departments
- Centrelink / Services Australia – to stop benefits
- Australian Taxation Office (ATO) – for final tax return
- Department of Transport & Main Roads – for licence and car registration
- Local council – for rates, parking permits, and library memberships
7. Redirect Mail & Cancel Subscriptions
- Set up mail redirection with Australia Post
- Contact clubs, memberships, and other subscriptions
Unsubscribe from junk mail via the Bereavement Register
8. Locate the Will & Begin Estate Administration
- Find out if a valid Will exists and locate it
- Contact the executor (or, if no Will, decide who will act as administrator)
- Determine whether Probate or Letters of Administration are required
- Gather financial documents and property details
- Decide whether to manage the estate personally or with the help of a lawyer
Need help navigating probate or estate administration?
How Kate Redman & Associates Can Help
We provide compassionate, expert guidance on:
- Probate and Letters of Administration
- Superannuation death benefit claims
- Executor support and estate distribution
- Resolving estate disputes (if they arise)
Our mobile service means we can come to you — across Brisbane, Ipswich or the Sunshine Coast.
Frequently Asked Questions
What happens if there is no Will?
If there is no valid Will, the estate is handled under Queensland’s intestacy laws. This may not reflect the deceased’s wishes, which is why we recommend professional legal guidance.
How long does estate administration take?
It varies, but most estates are finalised within 6–12 months. Complex estates may take longer, especially if disputes arise.
Who can apply for probate or administration?
Usually, the executoris named in the Will. If no Will exists, a close family member (such as a spouse or child) typically applies for Letters of Administration.
What is the difference between probate and Letters of Administration?
Probate is granted when there’s a valid Will. Letters of Administration apply when there is no Will, and someone must be appointed to handle the estate.
Do I need a lawyer?
While it’s possible to manage an estate yourself, working with a lawyer can help you avoid costly mistakes, ensure proper legal compliance, and reduce personal stress.
In Summary
Losing someone is hard enough. Dealing with legal paperwork, financial matters, and government processes shouldn’t add to your burden. This checklist helps you take the right steps — and if you need a calm, experienced legal team by your side, we’re here to help.
📞 Ready to Talk?
If you’re navigating the loss of a loved one and need support with estate administration, contact Kate Redman & Associates for clear guidance and fixed-fee services — in your home, office, or online.
