We are bound by the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) and have developed internal policies and procedures to ensure compliance with the APPs. You can view further information about the APPs here
How we collect and hold personal information
- Directly from individuals via phone, email, video call, text message or in writing
- From third parties by requesting the information directly from them
The purposes for which personal information is collected, held, used and disclosed:
- To identify you, potential other clients and associated representatives
- To identify any conflicts of interest in acting for certain clients, whether direct or perceived
- To provide our services to you efficiently and professionally
How you may access your personal information and seek its correction
- We do not charge a fee if you lodge a request for access to your personal information, however given the time involved in addressing such requests, we will charge reasonable administrative fees for providing a copy of the information.
Complaints
- At first instance, please call our office or email reception@kateredman.com.au
- If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner here